Terms & Conditions

Legal

Introduction & Acceptance of Terms

Welcome to de999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the de999 website and all related services offered at https://de999.vip. By registering an account, making a deposit, or simply browsing the platform, you acknowledge that you have read, understood, and agree to comply with these terms in their entirety.

de999 reserves the right to update or modify these Terms & Conditions at any time. It is your responsibility to review this page periodically. Continued use of our services following any changes constitutes acceptance of the revised terms. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

Eligibility & Age Verification

Access to de999 is strictly limited to individuals who meet all of the following eligibility criteria. We take our legal and ethical obligations seriously and conduct periodic identity checks on all accounts.

• You must be 21 years of age or older at the time of registration.
• You must be a resident of Bangladesh or otherwise legally permitted to use online gaming platforms.
• You must not be a current employee, contractor, or affiliate of de999 or any of its partner companies.
• You must register and maintain only one account in your own name. Duplicate accounts will be closed without notice.

de999 reserves the right to request identity documentation at any time. Failure to provide accurate age verification documents may result in account suspension and forfeiture of any pending winnings or bonus balances.

Account Registration & Security

To access the full range of de999 services, you must create a single personal account. The registration process requires you to provide accurate, complete, and current information. de999 is not liable for any losses arising from inaccurate information provided during registration.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your account login credentials. de999 strongly recommends using a unique, strong password and enabling any available two-factor authentication options. You must notify de999 immediately if you suspect any unauthorised access to your account.

• You may not share, sell, or transfer your account to any other person under any circumstances.
• de999 will never ask for your password via email, live chat, or phone. Any such request should be reported to our support team immediately.
• Any activity conducted through your account is your sole responsibility, whether or not authorised by you.

Deposits & Withdrawals

de999 supports a range of payment methods designed to serve Bangladeshi players conveniently and securely. All financial transactions are processed in Bangladeshi Taka (BDT) and subject to the rules outlined in this section.

Deposit Rules

All deposits must be made from a payment method registered in your own name. de999 does not accept third-party deposits. Minimum and maximum deposit limits may apply and are subject to change without prior notice.

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved local bank transfers.
• Deposits are typically credited to your account within a few minutes. In rare cases, processing may take up to 24 hours.
• de999 reserves the right to decline any deposit that cannot be verified or that appears to originate from a suspicious source.

Withdrawal Rules

Withdrawals are processed to the same payment method used for the deposit where possible. All withdrawal requests are subject to identity verification (KYC) review. de999 aims to process approved withdrawals within 24-72 hours on business days.

• A minimum withdrawal amount of ৳500 applies to all accounts unless otherwise stated.
• Bonus funds and free spin winnings are subject to the applicable wagering requirement before withdrawal is permitted.
• Withdrawals may be delayed or declined if any suspicious activity, potential fraud, or incomplete KYC documents are identified.

Bonuses & Promotions

de999 offers a variety of bonuses and promotional offers to registered players. All bonuses are subject to specific terms and wagering requirements that must be met before any associated winnings can be withdrawn. By claiming a bonus, you agree to the full set of bonus conditions.

• Welcome bonuses are available to new players only and are limited to one claim per household and IP address.
• Wagering requirements must be completed within the stated timeframe. Bonuses that expire before the rollover is complete will be removed without compensation.
• de999 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus abuse, including but not limited to the use of multiple accounts to claim duplicate bonuses, will result in immediate account suspension and forfeiture of all associated funds.

Specific terms and conditions for individual promotions are published on the relevant promotional page or communicated at the time of the offer. In the event of any conflict between a promotion-specific term and these general Terms & Conditions, the promotion-specific term shall prevail.

Responsible Gaming

de999 is committed to providing a safe and enjoyable gaming environment. We encourage all players to gamble responsibly and within their financial means. The following tools and resources are available to help you stay in control of your gaming activity.

• Deposit limits: Set a daily, weekly, or monthly deposit limit to manage your spending.
• Self-exclusion: Request a temporary or permanent self-exclusion from de999 by contacting our support team.
• Reality checks: Session time reminders are available to help you track the time spent playing.

Gambling should be treated as entertainment, not as a source of income. If you feel that gambling is causing you financial or emotional harm, please contact our support team immediately at [email protected]. For additional guidance, we recommend seeking advice from professional counselling services available in Bangladesh.

Prohibited Activities

The following activities are strictly forbidden on the de999 platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of all funds, and reporting to relevant authorities.

• Creating or operating multiple accounts to exploit bonuses or circumvent security measures.
• Using automated software, bots, scripts, or any artificial means to interact with the platform.
• Engaging in any activity that could be considered money laundering, fraud, or collusion.
• Attempting to hack, reverse-engineer, or disrupt the de999 platform or its supporting infrastructure.
• Submitting false, misleading, or fraudulent information during registration or KYC verification.

de999 employs advanced fraud detection systems and cooperates fully with law enforcement agencies when required. Any winnings obtained through prohibited means will be voided and confiscated.

Intellectual Property

All content available on the de999 platform, including but not limited to text, graphics, logos, game interfaces, software, and audio-visual materials, is the exclusive intellectual property of de999 or its licensors. This content is protected by applicable copyright and trademark laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any platform content without the prior written consent of de999.

Limitation of Liability

To the maximum extent permitted by applicable law, de999 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of the platform.

de999 does not guarantee uninterrupted or error-free access to the platform at all times. Scheduled maintenance, technical failures, or events beyond our control may result in temporary service disruptions. de999 shall not be held liable for any losses incurred during such periods.

Privacy & Data Protection

de999 is committed to protecting your personal information. The collection, use, and storage of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the platform, you consent to the processing of your personal data as described in our Privacy Policy. We use industry-standard SSL encryption to protect data in transit and apply strict access controls to all stored personal information.

Amendments to Terms

de999 reserves the right to amend, update, or replace these Terms & Conditions at any time. All changes take effect immediately upon publication on this page. We will endeavour to provide reasonable notice of material changes where practicable, but this is not guaranteed for minor updates or corrections.

It is your responsibility to check this page regularly for updates. Your continued access to or use of de999 following any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the platform and contact our support team to close your account.

Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with generally accepted principles of fair play, consumer protection, and online gaming standards applicable in Bangladesh. de999 is committed to resolving all disputes in a fair and transparent manner.

In the event of a dispute between you and de999, we encourage you to contact our customer support team in the first instance at [email protected]. Our team will endeavour to resolve the matter within 10 business days. If a resolution cannot be reached through direct communication, the matter may be referred to an independent third-party mediator agreed upon by both parties.